Building inclusive teams improves performance and is the right thing to do. It also pays off in recruitment, retention, and better teamwork. People describe what being included looks and feels like in remarkably similar ways. Helping everyone feel included is deceptively difficult, but organizations can navigate the complexities by marrying systemic change with more inclusive behaviors.
Across all groups, a common thread is the desire to grow and succeed. But organizations can pinpoint additional specific steps that will improve inclusion by looking at their population through the lenses of demographics, geography, and seniority. There’s no quick fix, but getting started—testing and learning, prioritizing the actions and populations that most need support, and demonstrating commitment—produces immediate value.
The Fabric of Belonging: How to Weave an Inclusive Culture
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