Smart building strategy: Tackle behavior first, technology second

Read the full story at GreenBiz.

It’s no secret that technology changes behavior, and that’s likely to be just as true with buildings as it is with, say, mobile devices. But while we often think of the latest technology as a way to improve building functions, we usually fail to fully consider how technology might alter the way people use those buildings. In other words, we tend to overvalue the role of the technology and undervalue the resulting re-engineering of the operational processes. And those process changes, rather than the technology itself, actually can have the biggest impact on costs, effectiveness and efficiency.

To demonstrate the relationship between technology, behavior and performance, here are a few examples of smart devices that use automation technology to change, control and adapt behavior.

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